TR!M (“TR!M,” “we,” “us,” or “our”) provides an artificial intelligence-powered creative platform that allows brands, creators, and other users to create, edit, generate, and manage visual content, including images and videos, using product images, product URLs, reference materials, creative instructions, and other inputs.
This Privacy Policy explains how TR!M collects, uses, processes, stores, and shares information when you access or use our website, mobile application, software, AI generation tools, and related services (collectively, the “Services”).
By accessing or using TR!M, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Account Information
When you create or use a TR!M account, we may collect information such as:
- Name
- Email address
- Username or account identifier
- Authentication information
- Brand or organization name
- Account preferences
- Subscription or account status
If you sign in through a third-party authentication provider, we may receive information necessary to authenticate and maintain your account.
User Content
We collect content that you provide to TR!M, including:
- Product photographs
- Clothing or merchandise imagery
- Product URLs
- Reference images
- Uploaded files
- Prompts
- Creative instructions
- Campaign descriptions
- Model preferences
- Style preferences
- Generated images
- Generated videos
- Project information
- Feedback and other materials you submit
Some User Content may contain information relating to identifiable individuals.
You are responsible for ensuring that you have the rights, permissions, licenses, and consents necessary to provide content to TR!M and allow us to process it as described in this Privacy Policy.
2. Product URLs and External Content
TR!M may allow you to provide a publicly accessible product URL instead of manually uploading product information.
When you provide a product URL, TR!M may retrieve publicly available information from that webpage for the purpose of providing the Services.
- Product name
- Product description
- Product images
- Product type
- Colors
- Materials
- Pricing or product metadata
- Other publicly available information associated with the product
TR!M may use this information to identify the product, analyze its visual characteristics, create structured product information, or provide information to AI systems used to generate content.
Providing a URL does not grant TR!M or the user ownership of content contained on the linked website.
3. AI Processing
TR!M uses artificial intelligence systems to provide certain features of the Services.
Depending on the feature being used, TR!M may process:
- Images
- Videos
- Product information
- Prompts
- Creative preferences
- Reference materials
- Product descriptions
- Campaign instructions
- Generated content
AI processing may include functions such as:
- Understanding product imagery
- Generating product descriptions
- Creating structured creative instructions
- Generating or editing images
- Generating or editing videos
- Suggesting creative direction
- Creating scenes, models, environments, or compositions
- Improving or transforming user-provided prompts
Some AI processing may be performed through third-party AI service providers.
The AI provider used may vary based on model availability, feature requirements, pricing, performance, quality, or technical considerations.
4. How We Use Information
We may use information collected through TR!M to:
- Provide and operate the Services
- Create and maintain user accounts
- Authenticate users
- Process product images and URLs
- Generate images, videos, prompts, and creative direction
- Save user projects and generated assets
- Personalize the user experience
- Process subscriptions and purchases
- Track generation usage and credits
- Provide customer support
- Improve the performance and reliability of the Services
- Diagnose bugs and technical problems
- Develop new features
- Prevent fraud, abuse, and unauthorized access
- Enforce our Terms of Service
- Protect the security of TR!M and its users
- Analyze how features are used
- Communicate important service-related information
- Comply with legal obligations
We may also use aggregated or de-identified information for analytics, research, product development, and business purposes where permitted by law.
5. AI Training and Product Improvement
TR!M does not use private User Content to train generative AI models without the user’s permission.
Private User Content may be processed as necessary to provide the Services, including transmitting content to third-party AI providers when required to perform a requested generation or processing task.
We may use:
- Anonymous or aggregated usage statistics
- Crash reports
- Performance information
- User feedback
- Feature usage data
- De-identified information
to improve TR!M.
If TR!M introduces a program that allows customers to voluntarily contribute content for AI training, model improvement, research, or similar purposes, users will be informed and provided with any consent or opt-out controls required by applicable law.
6. Third-Party AI and Technology Providers
TR!M may use third-party companies to provide portions of the Services.
These may include providers of:
- Artificial intelligence models
- Image generation
- Video generation
- Cloud infrastructure
- Database services
- Authentication
- File storage
- Media processing
- Analytics
- Payment processing
- Subscription management
- Email and communications
- Security and fraud prevention
User Content may be transmitted to these providers when necessary to perform the service requested by the user.
TR!M seeks to use commercially reasonable privacy and security settings when working with third-party providers.
However, third-party services may operate under their own terms, privacy policies, retention practices, and technical limitations.
TR!M may change or replace third-party service providers as the platform evolves.
7. Images and Likenesses of People
TR!M may allow users to upload photographs depicting themselves or other individuals.
TR!M does not intend to use uploaded photographs for facial recognition, biometric identification, or creation of biometric identity profiles unless a specific feature requiring such processing is introduced and appropriate notice and consent are provided.
Users are responsible for ensuring that they have any necessary permission to upload or use photographs depicting another individual.
TR!M may restrict uses involving:
- Non-consensual imagery
- Impersonation
- Deceptive synthetic media
- Harassment
- Exploitation
- Minors
- Explicit or unlawful content
- Misrepresentation of endorsements
8. Payment and Subscription Information
TR!M may offer paid subscriptions, usage credits, generation credits, or other paid features.
Payments may be processed by third-party payment or subscription providers, including app store billing systems or other payment platforms used by TR!M.
TR!M generally does not directly store complete payment-card information.
We may receive information such as:
- Subscription plan
- Purchase history
- Transaction identifier
- Payment status
- Subscription expiration date
- Renewal status
- Credit purchases
- Limited billing information
This information may be used to maintain account access, manage generation credits, prevent fraud, process refunds, and provide customer support.
9. Usage, Device, and Diagnostic Information
When you use TR!M, we may automatically collect technical information such as:
- IP address
- Device type
- Operating system
- Browser type
- Application version
- Device identifiers
- Session information
- Pages or screens viewed
- Features used
- Generation activity
- Error logs
- Crash information
- Performance information
- Date and time of activity
- Approximate geographic information derived from IP address
We may use this information to operate, secure, analyze, and improve the Services.
10. Generated Content and Project History
TR!M may store generated images, videos, prompts, project settings, and other project information so that users can access previous work and continue projects.
Users may be provided with tools for deleting projects or generated assets.
Deletion from an account may not immediately remove information from temporary backups, security logs, fraud-prevention systems, or records that TR!M is legally required to maintain.
11. How We Share Information
TR!M may share information with third parties only where reasonably necessary to operate the Services or for other purposes described in this Privacy Policy.
This may include sharing information with:
- AI service providers
- Cloud infrastructure providers
- Database and storage providers
- Payment and subscription processors
- Authentication providers
- Analytics providers
- Customer-support providers
- Security providers
- Professional advisers
We may also disclose information where reasonably necessary to:
- Comply with applicable law
- Respond to valid legal process
- Protect the safety or rights of TR!M or others
- Investigate fraud or abuse
- Enforce our Terms of Service
- Respond to security incidents
- Complete a merger, acquisition, financing, restructuring, or sale of assets
TR!M does not sell personal information for money.
If TR!M later uses technologies that constitute the “sale” or “sharing” of personal information under applicable privacy laws, we will provide legally required notices and controls.
12. Data Retention
TR!M retains information for as long as reasonably necessary to provide the Services and fulfill legitimate business and legal purposes.
Retention periods may depend on the type of information and why it was collected.
We may retain information as necessary to:
- Maintain active accounts
- Preserve user projects
- Process subscriptions
- Maintain transaction records
- Prevent fraud
- Investigate abuse
- Resolve disputes
- Maintain security records
- Enforce agreements
- Comply with legal requirements
When information is no longer reasonably necessary, we may delete, anonymize, or de-identify it.
Information may remain in backups for a limited period following deletion.
13. Data Security
TR!M uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, misuse, alteration, loss, or disclosure.
These measures may include access controls, authentication systems, encrypted communications, cloud-security features, monitoring, and other technical safeguards.
However, no system for storing or transmitting information is completely secure.
Users are responsible for protecting their account credentials and notifying TR!M promptly if they suspect unauthorized access to their account.
14. Privacy Rights
Depending on where you live, you may have rights relating to your personal information.
These rights may include the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Obtain a copy of certain information
- Object to certain processing
- Restrict certain processing
- Withdraw consent where processing is based on consent
- Opt out of certain types of data sharing where applicable
TR!M will not discriminate against users for exercising privacy rights protected by applicable law.
To submit a privacy request, email: officialtrimapp@gmail.com
Please include enough information for us to reasonably identify your account and understand your request.
We may request additional information to verify your identity before completing certain requests.
15. California Privacy Rights
California residents may have additional rights under applicable California privacy laws.
Depending on whether TR!M is subject to those laws, qualifying California residents may have rights relating to:
- Access to personal information
- Categories of information collected
- Sources of personal information
- Purposes for collection or disclosure
- Categories of recipients
- Correction
- Deletion
- Data portability
- Opting out of the sale or sharing of personal information
- Limiting certain uses of sensitive personal information
TR!M does not currently sell personal information for monetary compensation.
Requests may be submitted to: officialtrimapp@gmail.com
16. International Users
TR!M may be available to users located outside the United States.
Information may be processed or stored in the United States or other countries where TR!M or its service providers operate.
These countries may have data-protection laws different from those in your jurisdiction.
Where required by applicable law, TR!M will use appropriate safeguards for international transfers of personal information.
17. European Privacy Rights
Users located in the European Economic Area, United Kingdom, or other jurisdictions with similar privacy laws may have additional rights.
Depending on the circumstances, TR!M may process information based on:
- Performance of a contract
- Consent
- Legitimate interests
- Compliance with legal obligations
Users may have rights including:
- Access
- Rectification
- Erasure
- Restriction
- Data portability
- Objection
- Withdrawal of consent
Users may also have the right to lodge a complaint with their applicable data-protection authority.
Requests may be submitted to: officialtrimapp@gmail.com
18. Children’s Privacy
TR!M is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
Where local law requires a higher minimum age for independent use of online services, users must satisfy that requirement or have appropriate authorization from a parent or guardian.
Users may not use TR!M to generate exploitative, sexualized, or otherwise inappropriate content involving minors.
If we learn that personal information from a child was collected in violation of applicable law, we will take reasonable steps to delete it.
19. Cookies and Similar Technologies
TR!M may use cookies, software development kits, local storage, pixels, or similar technologies to:
- Maintain user sessions
- Remember settings
- Authenticate users
- Improve performance
- Understand usage
- Detect fraud
- Measure product performance
Where required by law, TR!M will provide appropriate consent or preference controls.
20. Third-Party Websites
TR!M may contain links to third-party websites or allow users to submit third-party product URLs.
TR!M is not responsible for the content, privacy practices, security, or availability of third-party websites.
Users should review the privacy policies of third-party services they interact with.
21. Business Transfers
If TR!M is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, information may be transferred as part of that transaction.
Any successor entity may continue to process information according to this Privacy Policy unless users are notified otherwise where required by law.
22. Changes to This Privacy Policy
We may update this Privacy Policy as TR!M evolves.
If we make material changes, we may provide notice through the Services, by email, or through another reasonable method.
The date at the top of this Privacy Policy indicates when it was most recently updated.
Your continued use of TR!M after an updated policy becomes effective is subject to the updated policy, except where additional consent is required by law.
23. Contact TR!M
If you have questions about this Privacy Policy, want to exercise a privacy right, or have concerns about how your information is handled, contact:
TR!M
Email: officialtrimapp@gmail.com